On the Web with Kim Vallee

TECHNOLOGY | June 18, 2009

Bad Search Results Hurt Customer Service

Here is another missed opportunity to provide good customer services by a telecommunication company. I am going to San Francisco next week. I read on PCWorld that with iPhone OS 3.0 AT&T will deliver free Wi-Fi access non-U.S. carriers who include Wi-Fi access in their plans. Naturally, I am curious to see if the plan I [...]

BLOGGING, MONETIZING | March 4, 2009

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Talking Blog Monetizing on my Updated Look at Women and Social Media Presentation – Part 3 of 3

We ran short of time for that topic during my presentation. Let’s further examine key elements. If you are serious about attracting advertisers and sponsors, start by keeping a writing schedule. Consistency is important to build traffic. You wish to create a routine with your readers. Establish a schedule that is compatible with your agenda. [...]

TECHNOLOGY | January 25, 2009

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PC or Mac: Which laptop is best for bloggers?

Many non tech savvy people around me are having this dilemma: should I go for a PC or a Mac laptop? I prefer the Mac, unconditionally. I used to be a PC user (I still have a desktop at the office) but I do not intend to go back for my daily activities. I feel that [...]